Q1
Can I have a sample order before mass order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2
What about the lead time?
Sample needs 3-5 days, mass production needs 1-2 weeks for order quantity more than one container.
Q3
Are you a factory directly?
We are the factory with high production capacity and product range of solar products in China.
Q4
Do you have a special price and service for wholesale?
Yes, we have the most competitive and best service to support our wholesale customers. We do supply OEM&ODM service for the wholesale.
Q5
How do you ship the goods and how long does it take to arrive?
Sample shipped by DHL, UPS, FedEx, TNT etc. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q6
What is your Warranty Policy?
We offer 1 to 3 years warranty for the product. In warranty time, you can send it back to us to repair in case of quality problems. All products go through strict testing by our experienced QC before shipment.
Lijah Light
