Q1 Is the material eco-friendly?
Yes, our products are made of environmentally friendly materials and have passed ROHS and REACH certifications.
Q2 Can you provide wiring diagrams or CAD files?
Yes, contact our customer service staff and they will provide the documents within 24 hours.
Q3 Can you provide OEM/ODM services (custom logos/colors)?
Yes, we support OEM/ODM services. There is a minimum order quantity. Please contact our customer service staff for details.
Q4 What payment methods are supported?
We support T/T (Wire transfer), Credit card on Alibaba, and Paypal. (Please ensure that the amount received is consistent with the pro forma invoice amount)
Q5 How do you ensure that the products are not damaged during transportation?
The express delivery companies we cooperate with are DHL, UPS, and FedEx (supporting air and sea transportation). Regarding packaging, we will put the products into separate foam boxes to prevent collision, and then put the foam boxes into corrugated paper boxes. After packaging, we use strapping tape for reinforcement.
Q6 Is there a warranty?
Yes, the warranty period is 1 year.
Lijah Light
